AquaComfort Water Solutions stands out as a reputable company, specializing in advanced water heating systems and comprehensive water treatment solutions. Their expertise lies in offering efficient and sustainable water heating technologies, with a diverse range of products aimed at optimizing water heating processes for various applications. Notably, AquaComfort Water Solutions is recognized for their commitment to superior performance and eco-friendly design in their water heating systems, effectively catering to the needs of both residential and commercial customers.
In addition to their proficiency in water heating, AquaComfort Water Solutions places a strong emphasis on water treatment. They provide innovative solutions dedicated to enhancing water quality by efficiently removing impurities and contaminants. These water treatment solutions are instrumental in ensuring safe and clean water for a wide array of uses. AquaComfort Water Solutions’ dedication to delivering high-quality water heating and treatment technologies underscores their contribution to improved water management and sustainability within the industry.
No. This does not necessarily indicate a pool water leak. Pool heat pumps can produce up to three gallons of condensation per hour. A simple way to test the water is to use a chlorine test strip. Condensation will not contain chlorine, while pool water will show a positive chlorine reading.
No. AquaComfort heat pumps are designed for outdoor use. Covering the unit can create a warm, dry shelter for animals. If falling tree limbs are a concern, only the fan grate should be covered. The heat pump should only be fully covered when it is inoperative.
Not necessarily. On an AquaComfort heat pump, the LPS switch may turn the heater off and display an LPS code when outdoor air temperatures drop to around 40°F or lower. This does not automatically indicate a refrigerant leak. It typically means the outside air temperature is too low for the heater to operate. The heater should resume operation once the air temperature rises.
In many cases, an intermittent FLO code is caused by the filter pump cycling on and off with the timer. The FLO code indicates that water flow to the heat pump has stopped. Since the heat pump cannot operate without water flow, it will shut itself off until the filter pump turns back on and restores proper flow.
No. The sensors and control board on the heat pump are designed to protect the unit by shutting it off and displaying the appropriate error code. This helps prevent potential damage to the heater.
Not usually. When outdoor air temperatures are cooler, condensation can freeze on the evaporator coil. The heater is equipped with a defrost cycle that melts the ice from the coil. Because the defrost cycle can happen quickly, it may not always be noticeable.
Yes. Two major factors affect how quickly a pool heats. First, colder ambient air contains less available heat for the system to transfer into the pool water. In cooler weather, the heat pump may need to run longer to achieve the desired temperature, and the filter pump schedule may also need to be adjusted to maintain adequate water flow. Second, colder air can pull heat away from the pool more quickly. A solar pool cover can help reduce heat loss, improve efficiency, and lower operating costs.
AquaComfort strongly recommends having a qualified pool professional winterize the pool equipment and heat pump. Freeze damage caused by a homeowner winterizing the unit themselves is not covered under warranty and may void the heat pump warranty. To winterize the unit, power should be turned off at the breaker, and all water must be fully drained from the heater. Any remaining water can freeze and cause serious damage. Plumbing should also be arranged so it cannot collect water or provide access for animals during the winter. If there is any uncertainty about completing these steps properly, a qualified pool professional should be contacted.
Not for a pool professional. An AquaComfort heater can typically be installed quickly and easily by a qualified pool dealer or installer.
No. AquaComfort does not require a GFI breaker to protect the heat pump circuit.
No. A fireman’s switch is only needed for combustion-source heating equipment.
No. AquaComfort heat pumps are designed to absorb heat from the surrounding air and discharge colder air out of the top of the unit. If installed indoors, the heat pump would cool the surrounding space until it could no longer operate properly.
All AquaComfort heat pumps include a data plate on the front panel to the left of the display. This plate contains the mechanical and electrical specifications needed for installation and service. Those specifications may also be available in the product guide.
Owner’s manuals can be found on AquaComfort’s Service & Support page by selecting the appropriate heater model.
AquaComfort provides a Model & Serial Number Identification Sheet PDF to help locate this information.
Service can be requested directly through AquaComfort’s website by visiting the Service Request page and completing the online form.
Warranty registration can be completed on AquaComfort’s website by filling out the form on the Warranty Registration page.
