Grit Game Product Education & Certifications
How to Install the LevelSmart Wireless Autofill Systems
api water: pool products training
cpo certification for the U.S.A. AND canada
api water: spa products training
easy Spa Care 101
easy POOL CARE 101
EPA 608 CERTIFICATION COURSE
ALGAE PREVENTION & ERADICATION SPECIALIST CERTIFICATION
Commercial Pool Service Basic Training
Residential Pool Service Basic Training
Alum Certification Class
More Courses coming soon
CPO? beat the industry-wide price increase!
CPO Certification mandated prices are going up January 1st to a minimum of $390.
Don’t wait just to pay more. 2025 classes are filling up fast.Lock in 2025 pricing and reserve your spot today!
WHO GRIT COURSES ARE FOR
Service techs. Retail teams. Builders. Distributors. Manufacturers who want trained partners in the field.
WHY IT MATTERS
- Credibility: Show verified product knowledge.
- Compliance: Stay aligned with safety, codes, and manufacturer guidance.
- Competitive Edge: Certified pros win trust — and often the job.
What you'll learn
- What it is and why it matters to your customer
- How to explain the value in plain, powerful language
- How to install it clean, fast, and right the first time
- The real-world details most training skips
How it works
- Short, on-demand lessons (mobile friendly).
- Quick knowledge checks.
- Pass the quiz and earn a shareable certificate.
- Earn Grit Game CEUs
GET answers from AN expert.
Natalie Hood started her aquatics journey as a lifeguard before becoming a competitive swimmer. She even pushed herself to Olympic trials—sidelined only by injury, proving the grit and determination that defines her career. From teaching little ones how to swim to shaping the industry itself, Natalie’s impact runs deep. At the Pool & Hot Tub Alliance (PHTA), she contributed to maintaining and updating the CPO® certification program, working closely with state and local jurisdictions as well as the CDC to keep it aligned with regulations. She also played a role in the design and updates of the official handbook, strengthening the program’s reach through collaboration with U.S., Canadian, and international partners.
Now at The Grit Game, Natalie is dedicated to helping more pros find success—whether you’ve got questions about EPA 608 requirements, navigating Low GWP A2L refrigerants, or exploring Watershape University (WU) education opportunities. She also brings her myth-busting energy to the microphone every Wednesday as host of the Talking Pools Podcast, the #1 podcast in the aquatics industry, where she tackles misconceptions and delivers straight answers for pool professionals and homeowners alike.
You can book time with Natalie below and pick her brain one-on-one, or fire off your questions using the form here to get real answers straight to your inbox. Either way—you’re not waiting on hold, you’re getting the good stuff, fast.